Your Guide to eCommerce Website Testing – Checklist and Test Cases

eCommerce website testing

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The eCommerce realm thrives on the support it receives from online customers. A well-built eCommerce website with the hands-on experience of a software development company will be the prime key to achieve success. In recent times, there has been whooping growth of the eCommerce websites. And this has led to the continuous emergence and rapid need for eCommerce website testing.

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Briefing eCommerce Website Testing

The website design and development companies give a prominent focus on implementing the eCommerce website testing concept. It is a streamlined process of examining and analyzing the eCommerce websites/app and check if its operational functionalities are working credibly. Also, to ensure the presence of any kind of security challenges. The reason behind developing eCommerce website testing to target varied designs, functionalities, website features and specifications, and web pages that are prone to different kinds of risks. To keep close monitoring of the website performance, the testing is regarded to be a mandatory process.

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Considering the Need for Reliable eCommerce Website Testing

Do you think eCommerce website testing is performed only for validating and optimizing the security features? No!

In reality, eCommerce website testing ensures to transform every element of the platform into a powerful and highly secured. The successful testing of your eCommerce app or website will detect the various issues beforehand and will rectify them effectively. It will minimize or mitigate the financial challenges, eliminate cyber threats, and perform the services without a hitch. All you need to have is the assistance of an adept software development company.

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Why Should You Pick Up eCommerce Website Testing?

Have you ever noticed – a majority of the eCommerce firms are well-built on distinctive software/mobile apps and various integrated systems.

  • To survive the thrust of rising competition, the retailers need to ensure a smarter eCommerce website testing and automation process. This will pave the way to develop better and customized eCommerce solutions.
  • The testing identifies free, friendly, and accessible applications. The powerfully executed testing strategy makes the process more effective.
  • Enabling the website pages to undergo the testing will facilitate secure and authenticated eCommerce transactions.
  • Eliminates unnecessary risks and prevents any kind of fraudulent activities and cyber hackers.
  • Preventing compromise on customer data security, website loading time, mobile responsiveness, and user experience.
  • One of the robust measures to develop a risk management process and beneficial applications.

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Let’s Update You About the Types of eCommerce Websites and Apps

B2B eCommerce Model

This model focuses on a business that is helping other organizations through the involvement of an online platform.

B2C eCommerce Model

Focuses on reaching out to the customers directly and helping them to purchase a product from an organization.

C2C eCommerce Model

The model revolves around the concept of selling a product to the customers by an individual and the seller has to look after other necessities such as website maintenance, product listing, etc.

C2B eCommerce Model

This model enables individuals to sell their commodities to large companies and it includes freelancers, web designers, artists, or writers.

C2A eCommerce Model

The model helps in a transaction that takes between an individual and a public administration sector, such as the online portals of rail or movie bookings.

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What Could be the Possible Uncertainties that Could be Eliminated By Website Testing?

Slower Loading Speed – Isn’t it typical behavior of users to browse a website before purchasing a product? Well, most of us do! But, if the website has a slow loading speed or poor search functionality, it can bring down the expectations of the users, leading to a loss of sales and customers.

Deficiency of Online Store – It’s a frequently occurring issue from the end of the service provider. But quality-based website testing (especially with the help of a software development company), you can eliminate these challenges.

Tricky and Faulty Analytics – Generally, the website analytics are enabled to put forth crucial details regarding the sales conversion, website traffic, source of the traffic, and so on. But weak analytics and website testing patterns will cause hindrance in the business assessment.

Unsatisfactory Shopping Cart – At times, the customers can spot the products instantly but face difficulty during the transaction or check-out stage. And it could largely be due to the poor functionality features of the shopping cart.

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Top-Notch Features That Should Undergo the Testing Phase

eCommerce website testing is important as it makes sure that the usability and other features of the application or software are error-free and compatible with user satisfaction. Check out the features that should face testing to keep the eCommerce app and website running successfully.

  • Web Browser Compatibility – You need to ensure that the eCommerce app or website is highly compatible with all the topmost browsers such as Google Chrome, Internet Explorer, Firefox, and so on. It eliminates the glitches that could be possibly faced by the users.
  • The Functionality of Websites – The eCommerce website and app function differently for all the users, depending on the profile of customers. Make sure that the eCommerce website testing looks after the multiple operations, targeting various kinds of users.
  • Social Media Integration – Social media plays a crucial role in determining the success of an eCommerce platform. It is important to integrate social media with your website architecture and eCommerce UX design. The testing process will examine the workflow and performance of various social media platforms.
  • Search Engine Optimization – The testing process should assess the overall functioning of your website including the efficiency, loading speed of webpages, database working, incoming traffic, and transmission of data. Also, the testing should keep a close check on SERP aspects such as URL structure, web content, title tags, and meta descriptions.
  • Mobile Responsiveness – As we know, there has been an unbelievable increase in the number of mobile users. Take the eCommerce website testing concept to ensure the compatibility and responsiveness of your website/app on mobile devices. Test the responsive design (UI/UX) in different mobile devices that differ in screen sizes.
  • Security Check – Security checking is an important feature that needs to be considered during eCommerce website testing. The eCommerce apps and websites store various crucial details of the users including their banking details. Procedures such as SQL testing, etc. ensures to securely preserve the data.

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What Are the Indispensable eCommerce Website Testing Cases?

Let’s talk a brief about the test cases. These test cases are either scripted or non-scripted and have the potential to check and analyze the functionalities of an eCommerce app/website.

  • General Test Case – Looking after the minor factors such as homepage quality, product category navigation, etc. Few common general test cases include redirecting website links to the specific product page, relevancy in product listing categorization, and rendering clearer visibility of the product, price, company logo, and so on.
  • Search Test Cases – The search feature is a prominent function in eCommerce stores. This test case will enable the customers to search and locate the product easily. The things that require testing include the result count that is displayed on a page, navigation between various result pages, checking the availability of various sort options, etc.
  • Payment Test Case – Generally, people won’t prefer coming back to your website if they experience a failed transaction. You need to check various factors such as analyzing varied payment options, should the customers register before making a checkout, ensuring a security check on the transactions, examining whether the customer receives a confirmation after making the payment.
  • Product Details – The eCommerce website testing should focus on the product details page wherein the testing ensures to check the following factors – product price, shipping information, images, features, reviews, and all the crucial elements that are displayed when a customer visits your eCommerce website.
  • Homepage Testing – The homepage of an eCommerce website needs to have powerful and visually appealing designs as it is a robust marketing tool. The testing covers auto-scrolling functionality of the page, acceptable loading speed, does the homepage has the same view on every browser, can the content be displayed without hassles, and much more.
  • Shopping Cart Testing – Shopping carts are an important part of eCommerce stores. It enables the customers to add multiple items to the checklist and ensure a one-time purchase for the products together. The testing of a shopping cart includes checking of tax application, several items displayed in the cart, ways to remove the items from the cart, adding new items, and options for applying coupons.

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Concluding!

Ecommerce website testing has emerged to be the most significant aspect and requirement for every online business. Better testing will lead to enhanced customer satisfaction and a profitable business. If the website does not have appropriate quality, you can easily lose out on your customers and sales opportunities.

Allianze InfoSoft is a globally accredited software development company, having a proven experience in eCommerce website testing and developing eCommerce UX design. To get our sample works or to know our process insights, feel free to communicate with us at [email protected]

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The eCommerce realm thrives on the support it receives from online customers. A well-built eCommerce website with the hands-on experience of a software development company will be the prime key to achieve success. In recent times, there has been whooping growth of the eCommerce websites. And this has led to the continuous emergence and rapid need for eCommerce website testing.

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The eCommerce realm thrives on the support it receives from online customers. A well-built eCommerce website with the hands-on experience of a software development company will be the prime key to achieve success. In recent times, there has been whooping growth of the eCommerce websites. And this has led to the continuous emergence and rapid need for eCommerce website testing.

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